bill937ca
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« Reply #550 on: November 28, 2011, 01:51:15 am » |
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2011/11/28 We have revived the payment method of Credit Card Payment as of today, 28th of November 2011. However, the only cards available at present are "VISA" and "Master Card". We deeply apologize for the inconvenience and trouble we have caused. For management of your card information, this will be handled by SBI VeriTrans, with their server that is in compliance with PCIDSS, the standard of Global Security. Hobby Search will not be storing any Credit Card information, but for the convenience of the customer, we will enable an option for using a previously registered card by entering your User ID and Password. If you choose to use this option, we have considered the safety of your information and we will only be storing the following information: - Last 4 digits of your card number - Name of the card holder - Expiry date *We will be issuing a code that will be linked to the above information, and will be using this to access the information stored by the server of SBI, so you will not need to input your card details every time you shop with us. Regarding the leak of information due to a security breach that occurred on 1st to 2nd of October 2010, we have improved our security, but due to a delay in translation, we will be announcing the points of improvement at a later date, as soon as the translation is completed. For the information in Japanese, please check this page. We sincerely apologize for the great trouble and worries we have caused. http://www.1999.co.jp/info_details_e.asp |
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Mudkip Orange
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« Reply #551 on: November 28, 2011, 03:50:37 pm » |
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Because at Hobby Search Tokyo, they'll sell you a giant plastic statue of a cartoon woman in fishnets about to be raped by tentacles...
...but they won't take American Express.
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linkey
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« Reply #552 on: November 28, 2011, 08:15:07 pm » |
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Because at Hobby Search Tokyo, they'll sell you a giant plastic statue of a cartoon woman in fishnets about to be raped by tentacles...
...but they won't take American Express.
So that is where an Victorian (Melbourne Victoria Australia) anime store (Science and Sword bookstore) got that from (I refer to the tentacles). lol....... :P |
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SJ Brennan-Dunn
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The_Ghan
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"The Ghan" - a famous Australian railway.
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« Reply #554 on: January 01, 2012, 03:55:51 am » |
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Not new Bill. I've been relying on the Release List since about October 2010.  Cheers The_Ghan |
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bill937ca
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« Reply #555 on: January 01, 2012, 09:13:05 am » |
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Fooled me in moving the link to the top of the page!
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The_Ghan
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« Reply #556 on: January 01, 2012, 11:46:14 am » |
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Bill, I think you just never hit the little green down arrow before. That's where its always been. You did send me on a wild goose chase though, looking for it in another location ... Cheers The_Ghan |
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CaptOblivious
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« Reply #557 on: January 01, 2012, 04:28:33 pm » |
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Bill,
Don't feel bad, I'd never noticed this before either! Very handy, and I'd have never known had you not mentioned it.
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linkey
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« Reply #558 on: January 01, 2012, 04:50:55 pm » |
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that link has been there for a while now but it is amazing that you have to scroll all the way down to get to it, many people would see the item they are after at the top and click on the item to go to it instead going to the bottom, or they would go straight to the manufacturers name and click on that.
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SJ Brennan-Dunn
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The_Ghan
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« Reply #559 on: January 02, 2012, 03:39:59 am » |
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You see? Even linkey hasn't found it yet ... linkey ... near the top left corner of the HS webpage you will see Model Train Genre ... with a green "down arrow" to the left ... move your mouse over the arrow and you will see the three menu options appear in a separate drop down list ... Cheers The_Ghan |
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linkey
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« Reply #560 on: January 02, 2012, 06:06:40 am » |
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I don't really need to go to manufacturers release items on HS due to I go through the actual website for their release dates of the items I am looking for and while the HS might have items that I might have missed out on seeing :P
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SJ Brennan-Dunn
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marknewton
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« Reply #561 on: January 02, 2012, 10:30:25 am » |
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Bill, I wasn't aware of it either, thanks for the link. Found something I needed straight away, too! All the best, Mark. |
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disturbman
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« Reply #562 on: January 04, 2012, 03:58:14 pm » |
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I've taken on myself to consolidate all the discussions and announcements about HobbySearch in this thread. Please feel free to use it for any new posting concerning HS.
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Curently in Berlin, dreaming of going back to Japan. |
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The_Ghan
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« Reply #563 on: January 05, 2012, 12:14:20 am » |
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I've taken on myself to consolidate all the discussions and announcements about HobbySearch in this thread. Please feel free to use it for any new posting concerning HS.
Man, you're doing a lot of work on this forum. Are you snowed in or something? Thanks for the great effort you're putting in. Cheers The_Ghan |
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linkey
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« Reply #564 on: January 05, 2012, 11:23:23 am » |
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Thanks disturbman for that. So much fun re-reading the thread :P Some parts of the thread are still making me laugh.
Before the New Years Holiday break I still not having problems with HS. :) Very friendly staff :D
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SJ Brennan-Dunn
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bill937ca
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« Reply #565 on: January 17, 2012, 12:02:55 am » |
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Changes to the HS cancellation policy effective February 1, 2012. 2012/01/17 From 1st February 2012, we will be implementing changes to our Cancellation policies. We greatly appreciate your understanding and cooperation. http://www.1999.co.jp/Cancel201202_e.htmlRegarding the weakening of Cancellations Regarding the weakening of Cancellations The following changes will be implemented to our cancellation rules in regards to cancellation by customers. Cancellations of Reserved Items The availability for cancellation of a preorder will depend on which phase the order is in, from phase 1) to phase 3). 1) Reservation Cancellation available period Before :Acceptable until 1week from the beginning of reservation After :Acceptable until 1week from the order being placed * Cancellations will be available from the User Menu 2) After Reservation Cancellation available period Before :Cannot be cancelled After :Generally cannot be cancelled * If there are strong requirement for cancellation, please contact us early. * If cancellations are repeated continuously, we may be required to charge you 10% of the sales price at our decision, or close your account. We appreciate your understanding. 3) After Product comes into Stock Before :Cannot be cancelled After :Generally cannot be cancelled, we may charge you 10% of the product price as cancellation cost. * For products marked "Cannot be Cancelled", we are unable to accept cancellations regardless of the phase the item is in. Please be careful when ordering. |
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cteno4
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« Reply #566 on: February 10, 2012, 08:20:04 pm » |
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bargain list is back again. i guess those pro hobby containers just did not sell well. the last of the liquid containers being sold off as well as the lighted refers...
jeff
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The_Ghan
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« Reply #567 on: March 04, 2012, 10:51:11 pm » |
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The HS website appears to be missing whole sections. The full train sections for Kato, Tomix and MA have disappeared.
I've emailed HS-Support.
Cheers
The_Ghan
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westfalen
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« Reply #569 on: March 05, 2012, 02:48:49 am » |
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Looks like they might be in the middle of changing the page layout and haven't filled in some of the categories yet. I can't imagine a Japanese model train shop dropping Shinkansens. |
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keitaro
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« Reply #570 on: March 05, 2012, 03:05:43 am » |
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yeah they are changing about the categories.
Probably from the thousands of suggestions they received on how terrible their listings are
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dreaming of a bigger layout
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The_Ghan
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« Reply #571 on: March 05, 2012, 03:22:27 am » |
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I'd suggested a decent keyword search to them some time ago. Eg: If you want to see all 205 series train items available from all manufacturers presently the only way is to enter "Series 205" "205" "205 Series" and "205 Seires" (because there are several with the word "Series" mispelled).
I also suggested that geographic location, era, and livery were important searches too. This does stem from my own hunt for equipment operating through Kofu since 1980, but I can't be alone here. I'm sure many model railroaders have certain criteria to be met like this.
Hopefully their search engine migh be improved along the way.
Cheers
The_Ghan
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Transalpen
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« Reply #572 on: March 05, 2012, 07:50:27 am » |
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Hey there. New to the forum but can confess to spending way too much time on HS website. Maybe a dumb question. But is there any way to have categorys display only stock that is available?
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keitaro
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« Reply #573 on: March 05, 2012, 08:05:13 am » |
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no but if you click availability link in the top under the search bar it will sort preorder / instock in the list first then to sold out but sometimes instock is still mixed into the out of stock area though so be careful
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dreaming of a bigger layout
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Nozomi
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« Reply #574 on: March 05, 2012, 08:21:24 am » |
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this might help:
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rpierce000
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« Reply #575 on: March 05, 2012, 10:56:17 am » |
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Did you notice the Shinkansens are gone? I cannot find them except by part number!
Bob
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The_Ghan
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« Reply #576 on: March 05, 2012, 11:10:46 am » |
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Bob,
They're rebuilding the website. It seems they are doing away with Kato/Tomix/MA sections. The new structure will be Japanese Rail with sub-menus and World for international rail.
Most of the Japanese pages are now up. It looks like it's going to take some getting used to.
Cheers
The_Ghan
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KenS
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« Reply #577 on: March 06, 2012, 03:28:00 am » |
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Hmm, looks like they've got some of the English-language stuff converted to the new format now, but not all.
The big problem I see is that some of those categories are going to be huge. They really need a method to winnow down the display (like subordinate checkboxes for "show these manufacturers only" the way big sites like Amazon do). Still, I'll reserve judgement until I get some time to play with the finished version. It was always hard to find specific kinds of things that weren't by Kato/Tomix/MicroAce, and maybe this will make that easier.
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The_Ghan
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« Reply #578 on: March 06, 2012, 03:43:32 am » |
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Yup,
Take commuter trains for example - 630 items over 31 pages! ... and there's still more Tomix stuff to move into that page too!
The search engine is still the same old useless thing it was.
For me, this is one of the worst changes that HS has ever made, apart from killing the discount margin, that is!
Cheers
The_Ghan
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keitaro
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« Reply #579 on: March 06, 2012, 03:56:19 am » |
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yeah wtf i don't want to see al manufacturers mixed into 1 bag ..... wholly crap
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dreaming of a bigger layout
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linkey
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« Reply #580 on: March 07, 2012, 01:50:09 pm » |
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I only want to see selected manufacturers, like it was before cause I knew exactly which brand they were from and seeing if they were selling them still, now I have to get use to this new set-up :(
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SJ Brennan-Dunn
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mwsteele
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« Reply #581 on: March 07, 2012, 02:55:00 pm » |
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I really dislike this new layout and search on Hobby Search. It really makes it impossible to browse if you just wanna take a look at different things.
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bill937ca
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« Reply #582 on: March 07, 2012, 03:25:08 pm » |
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I only want to see selected manufacturers, like it was before cause I knew exactly which brand they were from and seeing if they were selling them still, now I have to get use to this new set-up :(
You can sort by manufacturer once you click on a category, but it leaves you to sort through the whole category whether that be Electric Car (EMU) (Express Train), Electric Car (EMU) (Commuter Train) or whatever. to find your manufacturer. Not really an improvement. |
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to2leo
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« Reply #583 on: March 07, 2012, 04:24:28 pm » |
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I can see the logic in re-categorising HS offerings but I would put something like
Steam Engine >
Kato
Tomix
MicroAce
Kawai
EMU
Kato
Tomix
MicroAce
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Nozomi
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« Reply #584 on: March 07, 2012, 05:45:45 pm » |
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When I search for anything on the HS site, I first select 'Model Train' and then type some search words.
If you type 'tsubame' it will display 25 products of any scale, any manufacturer, any class of service (shinkansen, ltd express etc.)
If you type 'tsunami shinkansen' it will display only shinkansen related items from any manufacturer (5 items)
If you type 'tsubame shinkansen Kato' it will only display the 2 items Kato made of that model.
You can also search for things like item code, scale etc. you can type the search words in any order.
For simple browsing the old system was better, I agree with that.
It's not amazon.com but it's not that bad either. Just imagine the hobby without HS!
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rpierce000
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« Reply #585 on: March 08, 2012, 03:24:19 pm » |
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Tsunami Shinkansen? Is that one you wave at when it goes by?
OK, sorry, bad taste...
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Nozomi
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« Reply #586 on: March 08, 2012, 04:59:40 pm » |
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cteno4
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« Reply #587 on: March 08, 2012, 07:58:01 pm » |
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yes OK, sorry, bad taste...
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Mudkip Orange
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« Reply #588 on: March 10, 2012, 12:13:37 am » |
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Tsunami Shinkansen? Is that one you wave at when it goes by?
OK, sorry, bad taste...
<![CDATA[<a href="http://www.youtube.com/v/VfaHpCpsHwE" target="_blank">http://www.youtube.com/v/VfaHpCpsHwE</a>]]> |
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linkey
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« Reply #589 on: March 10, 2012, 01:47:58 pm » |
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Try this at the Model Railway Exhibition got asked where is the tsunami affected Module on your layout? I said to them in reply do you know what tomorrow is? (lookiing at him very sternly) He apologised for his comment and said maybe his comment was a little too soon to be said and walks off.
Meanwhile with the HSJ website, it is a bit difficult to get to understand what they have dne but I am stil lable to find certain items with ease.
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SJ Brennan-Dunn
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bill937ca
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« Reply #592 on: April 08, 2012, 12:42:53 pm » |
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2012/04/07 Hobby Search will be unable to process shipment on the 10th April 2012 (GMT+9) due to a layout change of our storage and shipping center. We apologize for the delay and inconvenience that this will cause,and greatly appreciate your understanding.
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cteno4
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« Reply #593 on: April 19, 2012, 03:58:14 am » |
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Gotta say hobby search's new web structure sucks. After years of using it in the Los structure I knew where everything was. The new structure requires a lot more screens to sort thru or more searches. I wish it could just go back. Perhaps better for a newbie who only knows the types of things they want, but if you know what you want it's not as fast as It use to be. I particularly miss the tomytec sections...
Sad Jeff
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KenS
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« Reply #594 on: April 19, 2012, 04:23:21 am » |
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Yeah, I'm still having problems finding things I know they have, much less browsing for interesting stuff they might have. The old system had its flaws, and could have been improved. But they really managed to screw up a not terribly bad system.
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cteno4
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« Reply #595 on: April 19, 2012, 05:18:55 am » |
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All in the name of progress I guess
Jeff
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The_Ghan
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"The Ghan" - a famous Australian railway.
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« Reply #597 on: April 19, 2012, 12:53:39 pm » |
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I just hope they get together with Corning....
....so I can see their stuff in the bathroom mirror....
ROFL ... Corning better not adopt the HS menu structure. Cheers The_Ghan |
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The_Ghan
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"The Ghan" - a famous Australian railway.
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« Reply #598 on: April 19, 2012, 12:54:55 pm » |
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Gotta say hobby search's new web structure sucks. After years of using it in the Los structure I knew where everything was. The new structure requires a lot more screens to sort thru or more searches. I wish it could just go back. Perhaps better for a newbie who only knows the types of things they want, but if you know what you want it's not as fast as It use to be. I particularly miss the tomytec sections...
Sad Jeff
100% Jeff. I'm going to email them about it. Cheers The_Ghan |
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bill937ca
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« Reply #599 on: April 19, 2012, 01:43:53 pm » |
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This is probably the why. 2012/04/19 We have prepared a site for mobile devices. For those using smartphones, you may have already discovered that accessing our website http://www.1999.co.jp/eng/ automatically transfers you to our mobile site. So if you have a smartphone, please feel free to access our site with it! Also, Credit Card payment is now available for the Smartphone site too, so please feel free to use this too! http://www.1999.co.jp/info_details_e.asp |
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